| Service Note: C7048A-02 | |
General Information
| Service note number: | C7048A-02 |
| SN description: | Performing a Continuous Self-test Page |
| Supersedes: | |
| Product number: | C7048A |
| Product description: | Steelhead network bundle |
| Model name: |
Administrative Information
| Service note objective: | Information Only |
| Recommended action: | [none] |
| Originating entity: | 4600 |
| Expiration date: | |
| Service type: | Not Applicable |
| No of labor hours paid by div: | 0 |
| Cost of parts: | Not applicable |
| Cost of travel: | Not applicable |
| Service inventory: | Not applicable |
| Used Parts: | Not applicable |
Affected serial numbers:
All serial ranges affected
Detailed Service Note
Content
Situation
Information in the LJ1200/1220 Service Manual is incorrect on how to perform a Continuous self-test page
· Turn the printer off
· Press and hold the GO button
· Turn the printer on and continue to hold the GO button for approximately 17 seconds. Note, The printer will have all lights turn on, then no lights on for about 10 seconds. Then the amber attention light will turn on and stay on. When the green ready light turns on, release the GO button. When you release the GO button, all the lights will go turn off for a few seconds, then all lights will cycle. Then all lights turn off again for a few seconds, and then the green ready light will blink to show processing data.
· Do not hold the GO button for more than 20 seconds, or you might initialize NVRAM.
Action
To Be Performed By: Any Service person: follow the new instructions
Additional Information
N/A
[#1] Enter a detailed description of the Solution that has been created to resolve the Situation…
Related Service Notes
| C7044A-01 | C7045A-01 | C7047A-01 | C7048A-02 | C7049A-01 |